Customer Value Agreements

Customer Value Agreements (CVA) help protect your equipment and give you peace of mind. CVAs allow you to roll up the cost of planned parts and even unexpected repairs into the monthly payment of your machine. Keep the risk low and your uptime high with a CVA. 

Straightforward Equipment Ownership

You have a business to run—take the guesswork out of equipment management and get Cat parts delivered right to your door.

Expert Dealer Support

Our CVA is designed to put your mind at ease with expert dealer troubleshooting, diagnostics, and repairs with genuine Cat parts.

Equipment Management with VisionLink®

Track your machine’s location, hours, and maintenance alerts from your phone with VisionLink®.

Our CVA Services Commitment means parts and technician availability

When you have a CVA, we guarantee to have your maintenance and common repair parts available when you need them. If can’t provide them, we’ll help cover the cost by giving you a Cat Credit for the value of the late part up to $1,000.

If you choose to include service in your CVA, we offer second-day technician response time to fix unplanned repairs.